Your ticket

Your ticket reference
Your ticket reference is the alphanumeric code associated with your Web Summit ticket. This code can be used to log into your mobile app where you'll fi...
Fri, 13 Feb, 2026 at 10:26 AM
Your ticket
You can find your ticket in the Web Summit mobile app by tapping on 'My ticket' on the home screen or by tapping on the hamburger icon in the top le...
Fri, 13 Feb, 2026 at 10:27 AM
Reassign your ticket
Please log in here using the email address you used to make the order.  Once you log in, you will see your order. Click "manage items" to view...
Fri, 13 Feb, 2026 at 10:28 AM
Download your invoice
Order owners can access their ticket invoice here. Once logged in, click "Manage tickets". At the bottom of the page, you will see "Invoices&...
Fri, 13 Feb, 2026 at 10:31 AM
Our refund policy
In accordance with the terms and conditions, you can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We ha...
Tue, 24 Sep, 2024 at 10:13 AM
Ticket reselling policy
Any form of reselling tickets does not comply with our terms and conditions. Where there has been any resale or attempted resale of any tickets (or any othe...
Thu, 20 Feb, 2025 at 8:37 PM