Your ticket

Your ticket dashboard
Order owner: You can log into your ticket dashboard here using the email address you made your order with. A login link will be sent to this email. You can...
Mon, 16 Sep, 2024 at 5:02 PM
Your ticket reference
Your ticket reference is the alphanumeric code associated with your Web Summit ticket. This code can be used to log into your mobile app where you'll fi...
Tue, 17 Sep, 2024 at 10:55 AM
Your ticket
You can find your ticket in the Web Summit mobile app by tapping on 'My ticket' on the home screen or by tapping on the hamburger icon in the top le...
Tue, 24 Sep, 2024 at 10:20 AM
Reassigning your ticket
Please login into your ticket dashboard using the email address associated with your ticket. We will send a login link to this email. Once logged into t...
Mon, 16 Sep, 2024 at 5:02 PM
Download your invoice
Order owners can access their ticket invoice from the Web Summit ticket dashboard. If you are not the order owner and require a copy of the ticket invoice,...
Mon, 16 Sep, 2024 at 5:02 PM
Our refund policy
In accordance with the terms and conditions, you can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We ha...
Tue, 24 Sep, 2024 at 10:13 AM
Ticket reselling policy
Any form of reselling tickets does not comply with our terms and conditions. Where there has been any resale or attempted resale of any tickets (or any othe...
Mon, 16 Sep, 2024 at 5:05 PM